How does the Community work?

The SigOpt community provides a place for members or participants to search for information, read and post about topics of interest, and learn from each other. In this community, you’ll find:

  • Topic boards where you can post questions and answers
  • Staff-managed sections (best practices, and FAQ) you can read and comment on for further information.
  • Idea exchanges where you can suggest ways to improve product usage, and vote for ideas or solutions that other community members have posted
  • and more…

Guests (unregistered visitors) can browse or search the community for information, but cannot post. Members (registered users) can post messages or comments, track discussions, and get email notifications on posting activity and other community actions.

What are the Community Guidelines?

Welcome to SigOpt’s Support Communities. We’re glad you’re here! Please treat this discussion forum with the same respect you would a public park. We, too, are a shared community resource — a place to share skills, knowledge and interests through ongoing conversation.

These are not hard and fast rules. They are guidelines to aid the human judgment of our community and keep this a kind, friendly place for civilized public discourse.

By using or accessing this site, you agree to comply with our Terms and Conditions (pdf). While we are excited to hear from everyone, it is important to note that postings by customers to SigOpt’s Support Communities do not necessarily reflect the opinions of SigOpt or its parent company Intel, nor does Intel SigOpt or Intel confirm their accuracy.

Improve the Discussion

Help us make this a great place for discussion by always adding something positive to the discussion, however small. If you are not sure your post adds to the conversation, think over what you want to say and try again later.

One way to improve the discussion is by discovering ones that are already happening. Spend time browsing the topics here before replying or starting your own, and you’ll have a better chance of meeting others who share your interests.

The topics discussed here matter to us, and we want you to act as if they matter to you, too. Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.

Be Agreeable, Even When You Disagree

You may wish to respond by disagreeing. That’s fine. But remember to criticize ideas, not people. Please avoid:

  • Name-calling
  • Ad hominem attacks
  • Responding to a post’s tone instead of its actual content
  • Knee-jerk contradiction

Instead, provide thoughtful insights that improve the conversation.

Your Participation Counts

The conversations we have here set the tone for every new arrival. Help us influence the future of this community by choosing to engage in discussions that make this forum an interesting place to be — and avoiding those that do not.

Discourse provides tools that enable the community to collectively identify the best (and worst) contributions: bookmarks, likes, flags, replies, edits, watching, muting and so forth. Use these tools to improve your own experience, and everyone else’s, too.

Let’s leave our community better than we found it.

If You See a Problem, Flag It

Moderators have special authority; they are responsible for this forum. But so are you. With your help, moderators can be community facilitators, not just janitors or police.

When you see bad behavior, don’t reply. Replying encourages bad behavior by acknowledging it, consumes your energy, and wastes everyone’s time. Just flag it. If enough flags accrue, action will be taken, either automatically or by moderator intervention.

In order to maintain our community, moderators reserve the right to remove any content and any user account for any reason at any time. Moderators do not preview new posts; the moderators and site operators take no responsibility for any content posted by the community.

Always Be Civil

Nothing sabotages a healthy conversation like rudeness:

  • Be civil. Don’t post anything that a reasonable person would consider offensive, abusive, or hate speech.
  • Keep it clean. Don’t post anything obscene or sexually explicit.
  • Respect each other. Don’t harass or grief anyone, impersonate people, or expose their private information.
  • Respect our forum. Don’t post spam or otherwise vandalize the forum.

These are not concrete terms with precise definitions — avoid even the appearance of any of these things. If you’re unsure, ask yourself how you would feel if your post was featured on the front page of a major news site.

This is a public forum, and search engines index these discussions. Keep the language, links, and images safe for family and friends.

Keep It Tidy

Make the effort to put things in the right place, so that we can spend more time discussing and less cleaning up. So:

  • Don’t start a topic in the wrong category; please read the category definitions.
  • Don’t cross-post the same thing in multiple topics.
  • Don’t post no-content replies.
  • Don’t divert a topic by changing it midstream.
  • Don’t sign your posts — every post has your profile information attached to it.

Rather than posting “+1” or “Agreed”, use the Like button. Rather than taking an existing topic in a radically different direction, use Reply as a Linked Topic.

Post Only Your Own Stuff

You may not post anything digital that belongs to someone else without permission. You may not post descriptions of, links to, or methods for stealing someone’s intellectual property (software, video, audio, images), or for breaking any other law.

Powered by You

This site is operated by your friendly local staff and you, the community. If you have any further questions about how things should work here, open a new topic in the site feedback category and let’s discuss! If there’s a critical or urgent issue that can’t be handled by a meta topic or flag, contact us via the staff page.

Terms of Service

SigOpt reserves the right to remove any posts that do not adhere to our guidelines and to block anyone who violates them. Specifically, we do not tolerate these kinds of posts:

  • Abusive, harassing, stalking, threatening or attacking others
  • Defamatory, discriminatory, offensive, obscene, vulgar or depicting violence
  • Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs
  • Nude, partially nude, pornographic or sexually suggestive photos or other content
  • Fraudulent, deceptive, misleading or unlawful
  • Trolling or deliberate disruption of discussion
  • Violations of any intellectual property rights
  • Spamming in nature
  • Uploading files that contain viruses or programs that could damage the operation of other people’s computers
  • Commercial solicitation or solicitation of donations
  • Link baiting (embedding a link in your post to draw traffic to your own site)

If you have a customer service issue, or want to report a bug, we recommend contacting support@sigopt.com for the fastest paths to resolution. Please read our Terms of Service (pdf) and our Online Privacy Policy.